Terms of service
TERMS OF SERVICE
Wooden Handicrafts Pakistan
Last updated: April 2026
━━━━━━━━━━━━━━━━━━━━━━━━
By accessing and using our website and
placing an order with Wooden Handicrafts
Pakistan, you agree to the following
terms and conditions. Please read them
carefully before making a purchase.
━━━━━━━━━━━━━━━━━━━━━━━━
1. ABOUT US
Wooden Handicrafts Pakistan is an online
store selling authentic hand-crafted
wooden products made by master artisans
in Chiniot, Pakistan.
We sell handmade products including
wooden tables, jewellery boxes, Islamic
wall clocks and other wooden handicrafts.
━━━━━━━━━━━━━━━━━━━━━━━━
2. PRODUCTS
- All our products are handmade and
hand-painted by skilled artisans
- Because every piece is handcrafted,
slight natural variations in wood
grain, color tone and pattern may
exist between products — this is
a feature of authentic handmade
goods, not a defect
- Product images on our website are
as accurate as possible but actual
colors may slightly vary due to
screen display settings
- All product dimensions and weights
are approximate
━━━━━━━━━━━━━━━━━━━━━━━━
3. PRICING
- All prices are displayed in
Pakistani Rupees (PKR) unless
otherwise stated
- Prices are subject to change
without notice
- We reserve the right to cancel
any order placed at an incorrect
price due to pricing errors
- Applicable taxes and shipping
charges will be added at checkout
━━━━━━━━━━━━━━━━━━━━━━━━
4. ORDERS
- Placing an order constitutes
an offer to purchase our product
- We reserve the right to accept
or decline any order at our
sole discretion
- Once an order is confirmed and
payment is received, a confirmation
will be sent to your provided
email or phone number
- We are not responsible for
incorrect delivery addresses
provided by the customer
━━━━━━━━━━━━━━━━━━━━━━━━
5. PAYMENT
- We accept all major payment
methods available at checkout
- Payment must be received in
full before an order is
dispatched
- All transactions are secure
and encrypted
- We do not store your payment
card details
━━━━━━━━━━━━━━━━━━━━━━━━
6. SHIPPING & DELIVERY
- We ship to Pakistan and
internationally to 30+ countries
- Pakistan delivery: 2–4 business days
- International delivery:
5–10 business days
- Delivery times are estimates
and not guaranteed — delays
may occur due to customs,
weather or courier issues
- Shipping charges are calculated
at checkout based on your location
- We are not responsible for
delays caused by customs
clearance in your country
- Risk of loss and title for
products pass to you upon
delivery to the carrier
━━━━━━━━━━━━━━━━━━━━━━━━
7. RETURNS & REFUNDS
- We offer returns within 10 days
of receiving your order
- If you are not satisfied with
your product we offer a free
exchange or full refund
- If your product arrives damaged
or broken we will replace it
free of charge or issue a
full refund
- Please refer to our full Return
& Refund Policy for complete
details and conditions
━━━━━━━━━━━━━━━━━━━━━━━━
8. CUSTOM & PERSONALIZED ORDERS
- Custom orders are made specially
for you and cannot be cancelled
once production has begun
- Custom orders are not eligible
for return unless the product
arrives damaged or defective
- Custom order timelines will be
communicated at the time of order
━━━━━━━━━━━━━━━━━━━━━━━━
9. INTELLECTUAL PROPERTY
- All content on this website
including images, text, logos,
g