Shipping policy
SHIPPING POLICY
Wooden Handicrafts Pakistan
Last updated: April 2026
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At Wooden Handicrafts Pakistan we take
great care in packing and shipping every
handcrafted order safely to your door —
whether you are in Lahore or London.
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1. ORDER PROCESSING TIME
- All orders are processed within
1–3 business days of payment
confirmation
- Custom and personalized orders
may require additional
production time — we will
communicate this at the time
of order
- Orders placed on weekends or
public holidays will be
processed the next business day
- You will receive a confirmation
message once your order has
been dispatched
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2. PAKISTAN DOMESTIC SHIPPING
- Delivery time: 2–4 business days
- We ship to all cities across
Pakistan including:
Karachi, Lahore, Islamabad,
Rawalpindi, Faisalabad, Multan,
Peshawar, Quetta and all
other cities
- Shipping charges are calculated
at checkout based on your
city and order weight
- Free shipping available on
orders above Rs. 8,000
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3. INTERNATIONAL SHIPPING
- Delivery time: 5–10 business days
- We ship worldwide to 30+ countries
including:
🇬🇧 United Kingdom
🇺🇸 United States
🇦🇪 United Arab Emirates
🇨🇦 Canada
🇦🇺 Australia
🇸🇦 Saudi Arabia
🇶🇦 Qatar
🇩🇪 Germany
🇫🇷 France
And many more countries worldwide
- International shipping charges
are calculated at checkout
based on your country and
order weight
- Free international shipping
available on orders above $75 USD
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4. SHIPMENT TRACKING
- Once your order is dispatched
you will receive a tracking
number via email or WhatsApp
- You can use this tracking number
to monitor your delivery status
in real time
- If you have not received your
tracking details within 3 business
days of ordering please contact us
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5. PACKAGING
- Every order is carefully packed
in protective bubble wrap and
double-boxed to prevent damage
during transit
- Fragile and delicate pieces
receive extra padding and
reinforcement
- We take full responsibility
if your product arrives damaged
due to our packaging — we will
replace it free of charge
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6. CUSTOMS & IMPORT DUTIES
(International Orders)
- International orders may be
subject to customs duties,
taxes or import fees charged
by your country
- These charges are the
responsibility of the customer
and are not included in our
product or shipping prices
- We have no control over
customs charges — please
check with your local customs
office for more information
- Customs clearance may cause
additional delays beyond our
estimated delivery times
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7. DELIVERY DELAYS
- Delivery estimates are not
guaranteed and may be affected by:
→ Public holidays
→ Extreme weather conditions
→ Customs clearance delays
→ High demand periods such as Eid
→ Courier operational issues
- We will always do our best to
keep you informed of any delays
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8. INCORRECT ADDRESS
- Please ensure your delivery
address is complete and
accurate at checkout
- We are not responsible for
orders delivered to an
incorrect address provided
by the customer
- If you notice an error in
your address please contact
us immediately before
your order is dispatched
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9. LOST OR STOLEN PACKAGES
- If your tracking shows delivered
but you have not received your
order please contact us within
48 hours
- We will investigate with the
courier and work to resolve
the issue as quickly as possible
- We are not responsible for
packages stolen after delivery
confirmation
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10. DAMAGED IN TRANSIT
- If your product arrives damaged
please take clear photos
immediately and contact us
within 10 days of delivery
- We will arrange a free
replacement or full refund —
your choice, no questions asked
- Please do not discard the
damaged product or packaging
until the issue is resolved
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11. CONTACT US
Have questions about your shipment?
We respond within 24 hours:
📧 Email: [info@woodenhandicraftspk.com]
📱 WhatsApp: [03097001413]
⏰ Hours: Monday to Saturday
9 AM – 9 PM PKT
We are committed to delivering your
handcrafted piece safely and on time. 🪵
Handcrafted in Pakistan.
Loved by the World.